---
title: "What’s the difference between conversion journeys and user journeys?"
description: "Compare how Journeys and Dashboards define user behavior."
url: https://help.knotch.com/en/articles/98-what-s-the-difference-between-conversion-journeys-and-user-journeys
collection: "Journeys"
updated: 2025-06-24
language: en
---

# What’s the difference between conversion journeys and user journeys?

Compare how Journeys and Dashboards define user behavior.

The **Journeys** view is designed to analyze **conversion-specific paths**—each one starts fresh with a new conversion.  
The **Dashboards** show **entire user journeys**, which can include multiple conversions.

Key differences:

-   Journeys split each conversion into a separate journey
    
-   Journeys exclude overly long paths and high-volume users (for performance)
    
-   Dashboards group everything into one user flow, with no step or conversion caps
    

Use **Journeys** to analyze what directly leads to conversions. Use **Dashboards** to explore broader user behavior.