---
title: "How do I use the Actions section?"
description: "Learn how to view and manage engagement-focused actions in Knotch One."
url: https://help.knotch.com/en/articles/29-how-do-i-use-the-actions-section
collection: "Actions"
updated: 2025-07-09
language: en
---

# How do I use the Actions section?

Learn how to view and manage engagement-focused actions in Knotch One.

The **Actions** section in Knotch One helps you track user behaviors that indicate interest or intent—like clicks on buttons—even if they aren’t full conversions.

Each row in the table represents a defined **action**, and the columns display performance metrics for that interaction.

### Column Definitions:

-   **Action Title:** The name of the tracked user action
    
-   **Clicks:** Total number of times the action was triggered
    
-   **Click Rate:** Percentage of visits where the action was triggered
    
-   **Conversion Rate:** How often this action was followed by a conversion
    
-   **Conversions:** Total number of conversions that followed this action
    
-   **Avg. Number of Pages to Convert:** Average pages viewed between action and conversion
    
-   **Avg. Time to Convert:** Average time (in minutes) from action to conversion
    
-   **Avg. Sessions to Convert:** Average number of sessions between action and conversion
    
-   **Desktop Clicks:** Total clicks from desktop users
    
-   **Mobile Clicks:** Total clicks from mobile users
    

### Key Features:

-   **Search:** Locate actions by name
    
-   **Filters:** Filter by date, referrer, device, tag, or page
    
-   **Customize Columns:** Show or hide the metrics you care about most
    
-   **Download to CSV:** Export your data using the download button
    
-   **Create a New Action:** Click the **+** button to define a new action in the Event Builder
    
-   **Averages:** Access the Averages row at the bottom where you can view column averages. The averages will recalculate when filters are applied.
    

Use this section to monitor mid-funnel activity and understand how users engage with key content elements.