--- title: "Surveys Dashboard Metrics and Filters" description: "The definitive reference for all Surveys Dashboard metrics and exactly how each filter (Date Range, Devices, Referrer(s), Pages, Tags, Questions) alters each calculation." url: https://help.knotch.com/en/articles/122-surveys-dashboard-metrics-and-filters collection: "Surveys Dashboard" updated: 2026-01-21 language: en --- # Surveys Dashboard Metrics and Filters The definitive reference for all Surveys Dashboard metrics and exactly how each filter (Date Range, Devices, Referrer(s), Pages, Tags, Questions) alters each calculation. #### Filter quick‑reference - **Date Range** Restricts all metrics to only include responses that occurred between the start and end dates you select. - **Devices** Restricts to responses captured on the chosen device type (Desktop or Mobile). - **Referrer(s)** Restricts to responses from visitors whose recorded HTTP referrer matches one of the selected referrer(s). - **Pages** Restricts to responses from Cards deployed to (or previously deployed to) the selected page(s). - **Tags** Restricts to responses from Cards deployed to (or previously deployed to) pages within the selected tag(s). - **Questions** Restricts to responses to the selected question(s); each question is unique to its survey and may appear on multiple Cards. * * * ### Metric & Filter Definitions For each metric, the **Base** definition shows what you see with only Date Range applied. The **Filter variants** spell out exactly how the metric changes when you add any one of the other filters. #### Total Responses (Site) - **Base (Date Range only)** Count of all responses from all Cards within a site that occurred in the specified date range.  - **Devices** Count of all responses from all Cards within a site that occurred on the selected device in the specified date range.  - **Referrer(s)** Count of all responses from all Cards within the date range from visitors who entered via the selected referrer(s).  - **Pages** Count of all responses within the date range from Cards deployed to (or previously deployed to) the selected page(s).  - **Tags** Count of all responses within the date range from Cards deployed to (or previously deployed to) pages within the selected tag(s).  - **Questions** Count of all responses to the selected question(s) in the date range.  * * * #### Extremely Positive Sentiment % (Site) > _(Response Breakdown widget shows this individually; elsewhere “Positive Sentiment %” groups Extremely Positive + Positive.)_ - **Base (Date Range only)** Percentage of all sentiment responses in the date range that expressed Extremely Positive sentiment for a sentiment question on all pages where they were surfaced.  - **Devices** Percentage of all sentiment responses in the date range on the selected device that expressed Extremely Positive sentiment for a sentiment question on all pages where they were surfaced.  - **Referrer(s)** Percentage of all sentiment responses in the date range from visitors who entered via the selected referrer(s) that expressed Extremely Positive sentiment for a sentiment question on all pages where they were surfaced.  - **Pages** Percentage of all sentiment responses in the date range that expressed Extremely Positive sentiment for a sentiment question on the selected page(s).  - **Tags** Percentage of all sentiment responses in the date range that expressed Extremely Positive sentiment for a sentiment question on pages within the selected tag(s).  - **Questions** Percentage of all sentiment responses to the selected question(s) in the date range that expressed Extremely Positive sentiment.  * * * #### Extremely Positive Sentiment Responses (Site) - **Base (Date Range only)** Count of all responses in the date range that expressed Extremely Positive sentiment for a sentiment question on all pages where they were surfaced.  - **Devices** Count of all responses in the date range on the selected device that expressed Extremely Positive sentiment for a sentiment question on all pages where they were surfaced.  - **Referrer(s)** Count of all responses in the date range from visitors who entered via the selected referrer(s) that expressed Extremely Positive sentiment for a sentiment question on all pages where they were surfaced.  - **Pages** Count of all responses in the date range that expressed Extremely Positive sentiment for a sentiment question on the selected page(s).  - **Tags** Count of all responses in the date range that expressed Extremely Positive sentiment for a sentiment question on pages within the selected tag(s).  - **Questions** Count of all responses to the selected question(s) in the date range that expressed Extremely Positive sentiment.  * * * #### Positive Sentiment % (Site) - **Base (Date Range only)** Percentage of all responses in the date range that expressed Positive sentiment (Positive or Extremely Positive) for a sentiment question on all pages where they were surfaced.  - **Devices** Percentage of all responses in the date range on the selected device that expressed Positive sentiment.  - **Referrer(s)** Percentage of all responses in the date range from visitors via the selected referrer(s) that expressed Positive sentiment.  - **Pages** Percentage of all responses in the date range that expressed Positive sentiment on the selected page(s).  - **Tags** Percentage of all responses in the date range that expressed Positive sentiment on pages within the selected tag(s).  - **Questions** Percentage of all responses to the selected question(s) in the date range that expressed Positive sentiment.  * * * #### Positive Sentiment Responses (Site) - **Base (Date Range only)** Count of all responses in the date range that expressed Positive sentiment for a sentiment question.  - **Devices** Count of all responses in the date range on the selected device that expressed Positive sentiment.  - **Referrer(s)** Count of all responses in the date range from visitors via the selected referrer(s) that expressed Positive sentiment.  - **Pages** Count of all responses in the date range that expressed Positive sentiment on the selected page(s).  - **Tags** Count of all responses in the date range that expressed Positive sentiment on pages within the selected tag(s).  - **Questions** Count of all responses to the selected question(s) in the date range that expressed Positive sentiment.  * * * #### Neutral Sentiment % (Site) - **Base (Date Range only)** Percentage of all responses in the date range that expressed Neutral sentiment for a sentiment question on all pages where they were surfaced.  _(same lines as Positive %—widget logic note applies)_ - **Devices** Percentage of all responses in the date range on the selected device that expressed Neutral sentiment.  - **Referrer(s)** Percentage of all responses in the date range from visitors via the selected referrer(s) that expressed Neutral sentiment.  - **Pages** Percentage of all responses in the date range that expressed Neutral sentiment on the selected page(s).  - **Tags** Percentage of all responses in the date range that expressed Neutral sentiment on pages within the selected tag(s).  - **Questions** Percentage of all responses to the selected question(s) in the date range that expressed Neutral sentiment.  * * * #### Neutral Sentiment Responses (Site) - **Base (Date Range only)** Count of all responses in the date range that expressed Neutral sentiment for a sentiment question on all pages where they were surfaced.  - **Devices** Count of all responses in the date range on the selected device that expressed Neutral sentiment.  - **Referrer(s)** Count of all responses in the date range from visitors via the selected referrer(s) that expressed Neutral sentiment.  - **Pages** Count of all responses in the date range that expressed Neutral sentiment on the selected page(s).  - **Tags** Count of all responses in the date range that expressed Neutral sentiment on pages within the selected tag(s).  - **Questions** Count of all responses to the selected question(s) in the date range that expressed Neutral sentiment.  * * * #### Negative Sentiment % (Site) - **Base (Date Range only)** Percentage of all responses in the date range that expressed Negative sentiment for a sentiment question on all pages where they were surfaced.  - **Devices** Percentage of all responses in the date range on the selected device that expressed Negative sentiment.  - **Referrer(s)** Percentage of all responses in the date range from visitors via the selected referrer(s) that expressed Negative sentiment.  - **Pages** Percentage of all responses in the date range that expressed Negative sentiment on the selected page(s).  - **Tags** Percentage of all responses in the date range that expressed Negative sentiment on pages within the selected tag(s).  - **Questions** Percentage of all responses to the selected question(s) in the date range that expressed Negative sentiment.  * * * #### Negative Sentiment Responses (Site) - **Base (Date Range only)** Count of all responses in the date range that expressed Negative sentiment for a sentiment question on all pages where they were surfaced.  - **Devices** Count of all responses in the date range on the selected device that expressed Negative sentiment.  - **Referrer(s)** Count of all responses in the date range from visitors via the selected referrer(s) that expressed Negative sentiment.  - **Pages** Count of all responses in the date range that expressed Negative sentiment on the selected page(s).  - **Tags** Count of all responses in the date range that expressed Negative sentiment on pages within the selected tag(s).  - **Questions** Count of all responses to the selected question(s) in the date range that expressed Negative sentiment.  * * * #### Sentiment Over Time (Site) - **Base (Date Range only)** The count and percentage of Positive, Neutral, and Negative sentiment responses in the selected date range, broken into dynamic intervals based on your date‑range selection.  - **Referrer(s)** The count and percentage of sentiment responses in the date range from visitors via the selected referrer(s), broken into dynamic intervals.  - **Pages** The count and percentage of sentiment responses on the selected page(s), broken into dynamic intervals.  - **Tags** The count and percentage of sentiment responses on pages within the selected tag(s), broken into dynamic intervals.  * * * #### Responses (Page) - **Base (Date Range only)** The count of all responses from Cards deployed to (or previously deployed to) the selected page.  - **Devices** The count of all responses on the selected device from Cards on the selected page.  - **Referrer(s)** The count of all responses from visitors via the selected referrer(s) to Cards on the selected page.  - **Questions** The count of all responses to the selected question(s) on the selected page.  * * * #### Positive/Neutral/Negative % (Page) - **Base (Date Range only)** Percentage breakdown of Positive, Neutral, and Negative sentiment responses in the date range from Cards on the selected page.  - **Devices** Percentage breakdown on the selected device from Cards on the selected page.  - **Referrer(s)** Percentage breakdown from visitors via the selected referrer(s) to Cards on the selected page.  - **Questions** Percentage breakdown of responses to the selected question on the selected page.  * * * #### Positive/Neutral/Negative % (Tag) - **Base (Date Range only)** Percentage breakdown of Positive, Neutral, and Negative sentiment responses in the date range from Cards on the selected tag(s).  - **Devices** Percentage breakdown on the selected device from Cards on the selected tag(s).  - **Referrer(s)** Percentage breakdown from visitors via the selected referrer(s) to Cards on the selected tag(s).  - **Questions** Percentage breakdown of responses to the selected question on the selected tag(s).  * * * #### Responses (Diagnostic Questions) - **Base (Date Range only)** Count of all responses in the date range to a specific Diagnostic Question in a specific Survey Card across all pages where it’s been deployed (or previously deployed).  - **Devices** Count of all responses in the date range on the selected device to a specific Diagnostic Question in a specific Survey Card across all pages where it’s been deployed.  - **Referrer(s)** Count of all responses in the date range from visitors who entered via the selected referrer(s) to a specific Diagnostic Question in a specific Survey Card across all pages where it’s been deployed.  - **Pages** Count of all responses in the date range to a specific Diagnostic Question in a specific Survey Card on the selected page(s).  - **Tags** Count of all responses in the date range to a specific Diagnostic Question in a specific Survey Card across the selected tag(s).  * * * #### % of Responses (Diagnostic Question) - **Base (Date Range only)** Percentage of clicks in the date range for each response to the selected Diagnostic Question in a specific Survey Card across all pages where it’s been deployed.  - **Devices** Percentage of clicks in the date range on the selected device for each response to the selected Diagnostic Question in a specific Survey Card across all pages where it’s been deployed.  - **Referrer(s)** Percentage of clicks in the date range from visitors who entered via the selected referrer(s) for each response to the selected Diagnostic Question in a specific Survey Card across all pages where it’s been deployed.  - **Pages** Percentage of clicks in the date range for each response to the selected Diagnostic Question in a specific Survey Card on the selected page(s).  - **Tags** Percentage of clicks in the date range for each response to the selected Diagnostic Question in a specific Survey Card across the selected tag(s).  * * * #### Responses (General Question) - **Base (Date Range only)** Count of all responses in the date range to a specific General Question in a specific Survey Card across all pages where it’s been deployed (or previously deployed).  - **Devices** Count of all responses in the date range on the selected device to a specific General Question in a specific Survey Card across all pages where it’s been deployed.  - **Referrer(s)** Count of all responses in the date range from visitors who entered via the selected referrer(s) to a specific General Question in a specific Survey Card across all pages where it’s been deployed.  - **Pages** Count of all responses in the date range to a specific General Question in a specific Survey Card on the selected page(s).  _(same block reused—widget does not support pages filter)_ - **Tags** Count of all responses in the date range to a specific General Question in a specific Survey Card across the selected tag(s).  * * * #### % of Responses (General Question) - **Base (Date Range only)** Percentage of clicks in the date range for each response to the selected General Question in a specific Survey Card across all pages where it’s been deployed.  - **Devices** Percentage of clicks in the date range on the selected device for each response to the selected General Question in a specific Survey Card across all pages where it’s been deployed.  - **Referrer(s)** Percentage of clicks in the date range from visitors who entered via the selected referrer(s) for each response to the selected General Question in a specific Survey Card across all pages where it’s been deployed.  - **Pages** Percentage of clicks in the date range for each response to the selected General Question in a specific Survey Card on the selected page(s).  - **Tags** Percentage of clicks in the date range for each response to the selected General Question in a specific Survey Card across the selected tag(s).